top of page

Terms and Conditions

1. General Terms and Conditions

- These general terms and conditions form part of the rental agreement between Ruseler Car Rentals BV as the lessor and you as the lessee of the vehicle.

- Changes to this agreement are only valid if they are signed by both the tenant and the landlord.

- The 'car report' of this agreement containing further details with regard to (the condition of) the vehicle, the rental period, rental, insurance options, etc. is part of the rental agreement.

- Vehicle in this agreement means a car, a bus, a truck, a pick-up or any other vehicle as specified on the rental contract. It also includes wheels, tools, equipment, accessories and vehicle documents.

-Fuel is not included in the rental price.Returned vehicles must contain the same amount of fuel as they had at the time of departure.If the fuel level is not at the same level upon return, the fuel costs and ANG 100 will be charged extra.The renter is not entitled to a refund for overfuelled fuel.

- The renter must ascertain in advance which type of fuel must be filled up. The lessor is not liable towards the lessee if damage is caused by refueling with fuel that is unsuitable for the rented vehicle. If the wrong fuel is used, the renter will be held fully liable for the damage to the vehicle that is related to this.

- When the key has come into contact with water and no longer works, an amount of $ 495 will be charged for this.

- Vehicles are only rented to persons who have held a valid driver's license for at least 1 year.

- The minimum age for rental is 21 years. The minimum age for additional drivers is also 21 years old. Volkswagen Amarok, Volkswagen TIguan the minimum age is 23 years. 

- In general, a minimum rental period of 3 (consecutive) days applies to (rental) days (5 days during the Christmas period). A booking for a shorter period is possible in exceptional cases, but is only valid if Ruseler Car Rentals has confirmed that it agrees with the requested shorter booking, for example if the request fits between 2 previously realized bookings. There is a $15 surcharge for a one or two day booking.

 

- Rental agreement

- The rental agreement is entered into for the time and rate as stated on the rental agreement or otherwise agreed in writing. If the vehicle is returned for any reason before the agreed return date, no refund of the rental amount is possible. If the lessor has given permission to return the vehicle at a later date, the lessee remains liable for damage to or caused by the vehicle until the time at which the lessor actually receives the vehicle and has inspected it or has it inspected.

- At the start of the rental agreement, the renter must inspect the vehicle and report any damage and/or defects immediately to the lessor. A report will be drawn up on this. Reporting afterwards is not possible and will be attributed to the tenant.

- If the tenant wishes to extend the rental period, this must be agreed in writing with the landlord. The rental period thus extended remains subject to these General Terms and Conditions. All car insurance policies that were applicable to the rental vehicle during the previous rental period will be mandatory and automatically renewed for the extended rental period.

- If the vehicle, without having agreed otherwise with the lessor, is not returned to the lessor within the agreed term, the lessor is entitled to immediately take possession of the vehicle. The renter then owes the price as stated in Article 2.5 up to and including the time that the vehicle is once again in the possession of the lessor. All car insurance policies that were applicable to the rented vehicle during the agreed rental period will be mandatory and automatically renewed until the vehicle is returned to the lessor.

-If the rental car is returned at a later time than indicated in the rental contract, an amount of ANG 50 per hour will be charged + the insurance amount if the renter has taken out insurance for the previous rental days.

- HThe vehicle must be returned in good condition at the place and time specified in the 'car report'.

It is not allowed to smoke in the vehicle. If it is found that there has been smoking in the vehicle, a $ 500 cleaning fee will be charged.

- Upon return of the vehicle, it will be inspected by the lessor. A report will be drawn up of any damage/defects found and the damage will be settled with the tenant.

 

-Insurance

The car is insured as standard on the basis of WA (Third Party Liability)up to a maximum sum insured of ANG 150,000 per event. This insurance covers the damage to the other party, with a deductible of $495. Damage to the rented means of transport is for your own account.

-For an additional payment of $ 15 per day, you can opt for All Risk Insurance (WA + Casco). For All Risk, the deductible per claim is $495.

- Upon payment of $ 15 per day on top of the All-Risk premium, the renter can reduce (buy off) the deductible to ANG 0, so-called Full Coverage. Buying off the deductible is only possible in combination with All Risk.

* the classes are understood to mean:

- If the tenant has taken out All-Risk or Full Coverage cover with the landlord, the tenant has inPunda and/or Otrobanda only cover against theft of and/or burglary in the rented car if the car was demonstrably parked in a parking garage in Punda and/or Otrobanda at the time the incident occurred.

- Damage to the hood (system) of Cabrio models is entirely at the expense of the renter. Even when an All Risk or Full Coverage insurance has been taken out.

-You do not have to pay a deposit with us.

- The renter is fully liable for all damage not covered by the insurance.

-In the event of damage, the car may not be moved and the renter must contact Forensys via telephone number 199. If you move the car, you are uninsured and you are liable for all damage. An official Forensys report of the accident must be submitted to the lessor. If this report cannot be handed over, the renter is fully liable for the damage caused in connection with the accident.

- If it appears that the tenant is fully liable in accordance with the General Terms and Conditions of the landlord, the tenant will be fully charged for the damage to the rented property and by the rented property. Provided that the damage is not caused by intent or fault of the renter and the damage can be recovered from the other party, the deductible does not apply. Until the moment that the damage has been recovered from an identifiable other party, the renter will be held liable and charged for the damage. Only when the full damage has been recovered from the other party will the costs be reimbursed to the renter.

- The lessor has the right to change the terms and conditions regarding the insurances in the interim. If this is the case, the lessor will clearly communicate the changes at the office of Ruseler Car Rentals BV.

-The liability insurance does not cover burglary and theft,this risk is fully borne by the tenant. In both cases, the tenant is obliged to report this to the police. The police report must be submitted immediately to Ruseler Car Rentals.

- An insurance policy taken out is not valid if it appears that:   * de bestuurder jonger is dan 21 jaar         _cc781905-5cde-3194- bb3b-136bad5cf58d_     

* the driver's driving license is invalid or has been revoked

* the rental car is on an unpaved road

* the driver is under the influence of narcotics, including alcohol, drugs and/or medication

If one of the above cases applies, the damage will be fully borne by the tenant.

 

-Payment

- When picking up the rental car, the expected rental amount will be charged. Payment can be made by credit card (+5%), by debit card or cash. The following credit cards are accepted; Mastercard and Visa.

- The renter is obliged and undertakes to pay all costs due before leaving Curaçao. If necessary, any (extra) judicial collection and interest costs with a minimum of at least 15% and legal costs will be charged to the tenant.

        

-Liability

- Only the renter of the vehicle, as stated in the contract and the persons listed as 'additional driver or 2nd driver' in the rental agreement, are authorized to drive the vehicle. No rent allowance will be charged for persons designated as 'additional driver' in the rental agreement.

- Any damage caused by an 'additional driver' will always be charged to the main contractor: the renter.

- If the renter gives permission to another driver not mentioned in the rental agreement to drive or move the vehicle, or if the renter is negligent in preventing a third party from driving or moving the vehicle, the renter is fully liable for any damage to the rented vehicle, its occupants or a third party.

In such a case, the tenant can no longer claim any insurance policies taken out.

- The renter must ensure that the vehicle keys are not handed over to anyone other than the 'additional driver' stated in the contract and accepted by the lessor.

- The renter is not allowed to drive the car on unpaved roads other than with a pick-up truck and in the latter case only with the aim of reaching or leaving the dive site where one is going to dive respectively and thereby the shortest route to public road to and from the dive site.

-Damage to the car as a result of driving on unpaved roads is not covered by the insurance, which means that the renter is fully liable. The renter is responsible for salvaging the car if necessary and bears the costs thereof. Please note: the 24/7 Wegenwacht (Road Service) does not come to help the tenant there and the landlord has no obligation to provide assistance to the tenant.

- The renter is fully liable for damage to or caused by the vehicle as a result of driving under the influence of alcohol, drugs or medication.

- If an incorrect representation has been made regarding the validity of the driver's license or if the driver has been disqualified from driving, the damage caused to or by the vehicle will not be covered by the insurance and will be fully borne by the renter.

- The renter is fully liable for all fines and costs resulting from parking or traffic violations or criminal offenses committed during the rental period.

- The landlord must always give permission before a repair takes place. If no permission has been requested, all additional costs for repair at the garage will be borne by the tenant.

- The vehicle may not be used to transport passengers or goods for a fee, or to tow or push other vehicles. Violation of this prohibition makes the renter fully liable for any loss of or damage to passengers, goods or the vehicle.

- The vehicle must not be overloaded and must be used with care. It is forbidden to transport more people than there are seats in the vehicle, including the driver.

-Punctured tires must be repaired or replaced immediately.The renter can call the 24/7 Wegenwacht to help change the tire free of charge. The tenant is fully liable for damage caused by failure to do so. The repair costs of a flat tire are for the account of the lessor, even if the tire cannot be repaired and a new tire must be fitted. The tenant will contact the landlord for this. In the event of a tire breakdown, the renter must have the flat tire repaired or replaced immediately. Upon presentation of the repair/replacement invoice, the landlord will reimburse the tenant for the repair/replacement of a flat tire. However, if a flat tire is caused by the driving behavior of the renter, the repair/replacement costs will be borne by the renter. All this exclusively at the discretion of the lessor.

- The renter is prohibited from taking part in any test, race or competition with the vehicle. Violation of this prohibition makes the renter fully liable for all damages.

The lessor is not liable for loss of personal property, goods or luggage of the lessee, another authorized driver or other users. This is not covered by the insurance.

        

- Misrepresentation

The lessor is entitled to take back the vehicle before the end of the rental agreement, without notice of default or judicial intervention, without prejudice to the right to compensation for costs and damage, if it appears that an incorrect representation has been made regarding the purpose of renting the vehicle or obtaining which is of such a nature that if the landlord had been aware of this, the lease would not have been entered into. For example, situations where the vehicle has been used to violate the law, if it is clearly abandoned or if the renter has violated any article of this rental agreement.

- In the event of a difference in the interpretation of the English text of this agreement, the Dutch text is decisive.

        

- Any nullity or invalidity

 - Any nullity, nullity or invalidity of one or more provisions of this agreement shall not affect the applicability and validity of the other provisions.

        

- Applicable law/choice of forum

- This rental agreement is governed by Dutch Antillean law. Any disputes will be submitted to the competent court in Curaçao.

Terms and Conditions

Ruseler Car Rentals

bottom of page